Privacy Policy for GreenThumb Genetics
Effective Date: [13/7/2025]
Website: www.greenthumbgenetics.co.za
At GreenThumb Genetics, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and online store.
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1. Information We Collect
We collect personal information when you:
Place an order on our website
Contact us via WhatsApp, email, or contact form
Subscribe to our newsletter or participate in promotions
Create an account on our website
Information collected may include:
Full name
Email address
Phone number
Delivery address
Billing address
Payment details (processed securely through third-party gateways)
Any additional info you voluntarily provide
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2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order updates and support
Improve our website and services
Send promotional emails (if opted in)
Comply with legal obligations
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3. Sharing Your Information
We will never sell or rent your personal information.
We may share your information with trusted third parties only when necessary to:
Process payments (e.g., PayFast, Yoco)
Deliver orders (e.g., courier services)
Maintain and host our website (e.g., hosting providers)
All service providers are contractually bound to protect your data and use it only for authorized purposes.
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4. Data Protection and Security
We implement strict security measures to protect your information, including:
SSL encryption
Secure payment gateways
Access control and password protection
Regular security updates
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5. Your Rights Under POPIA (South Africa)
As per the Protection of Personal Information Act (POPIA), you have the right to:
Access, correct, or delete your personal data
Withdraw consent at any time
Lodge a complaint with the Information Regulator
To exercise these rights, contact us at:
📧 [email protected]
📞 WhatsApp: 0782399116
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6. Cookies and Tracking
We may use cookies to enhance your user experience. You can control cookies through your browser settings.
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7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reading their privacy policies.
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8. Policy Updates
We reserve the right to update this policy from time to time. Changes will be posted on this page with the updated date.
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9. Contact Us
If you have any questions or concerns about our privacy practices, contact us at:
📧 [email protected]
📲 WhatsApp: 0782399116
