Terms and Conditions
Terms and Conditions
Last Updated: 21 June 2026
Welcome to GreenThumb Genetics. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions.
1. Introduction
GreenThumb Genetics is a South African seed retailer offering cannabis seeds as collectible genetic souvenirs, preservation items, and novelty products.
By using this website, you confirm that you are at least 18 years of age and legally permitted to access this website under the laws applicable to you.
2. Product Information
GreenThumb Genetics strives to ensure that all product descriptions, images, and information are accurate. However, we do not guarantee that all information is free from errors or omissions.
Products may be updated, modified, or discontinued without notice.
3. Age Restriction
You must be 18 years or older to purchase products from GreenThumb Genetics.
By placing an order, you confirm that you meet this requirement.
4. Orders and Payments
All orders are subject to acceptance and stock availability.
GreenThumb Genetics reserves the right to refuse, cancel, or limit any order at its sole discretion.
Payment must be received in full before orders are processed and dispatched.
5. Shipping and Delivery
We aim to process and dispatch orders promptly; however, delivery times are estimates and are not guaranteed.
GreenThumb Genetics is not responsible for delays caused by courier services, public holidays, weather conditions, strikes, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information.
6. Returns and Refunds
Due to the nature of our products, opened or damaged packaging cannot be returned unless required by applicable consumer protection laws.
If you receive an incorrect or damaged item, please contact us within 7 days of receiving your order.
Approved refunds or replacements will be processed at our discretion and in accordance with South African consumer legislation.
7. Limitation of Liability
GreenThumb Genetics shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the purchase price paid for the product in question.
8. Intellectual Property
All content on this website, including logos, branding, text, graphics, photographs, and product descriptions, remains the property of GreenThumb Genetics unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
9. Privacy
Personal information submitted through this website will be handled in accordance with our Privacy Policy and applicable South African privacy legislation.
10. Website Availability
We make reasonable efforts to keep the website available and functioning correctly. However, we do not guarantee uninterrupted access and may suspend or modify the website at any time without notice.
11. External Links
This website may contain links to third-party websites. GreenThumb Genetics is not responsible for the content, security, or practices of any external websites.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes arising from the use of this website shall be subject to the jurisdiction of South African courts.
13. Contact Information
GreenThumb Genetics
Website: www.greenthumbgenetics.co.za
Email: [email protected]
WhatsApp: 078 239 9116
Cape Town, Western Cape, South Africa
14. Changes to These Terms
GreenThumb Genetics reserves the right to update or amend these Terms and Conditions at any time. Changes will become effective immediately upon publication on this website.
Continued use of the website after changes have been posted constitutes acceptance of the revised Terms and Conditions.
